FAQ
Frequently Asked Questions
Welcome to your extended stay at our Airbnb. We’re committed to making your time here as comfortable and enjoyable as possible. Please don’t hesitate to let us know if there’s anything we can do to help!
Check-In & Check-Out
Check in is at 3 PM
- Guests should respect their Host’s check-in window and should not check in before without prior approval from the Host.
- Keyless entry. Lock code will be sent to you via email one day prior to your arrival. Alternatively, you can request it from me via text message or WhatsApp at 905-767-6688.
Check out is at 11 AM
Please note the following before checking out:
- Used towels should be placed in the bathroom.
- All food should be disposed of in the trash. Trash bags should be placed outside in the designated garbage and recycle bins located in the northeastern corner outside the garage room (when facing the backyard, on your right).
- Guests should complete checkout by the designated time. Please do not leave belongings at the listing after this time, as the cleaning team will arrive to prepare the space.
- Ensure all doors and windows are locked before departure.
Parking
- A maximum of 4-6 cars are allowed.
- Parking is permitted on the driveway only, no road side parking over night.
- Garage is not available for use.
Guest Limit and No Gatherings Policy
- Please adhere to the approved guest limit.
- No additional visitors are allowed.
- Disruptive gatherings are strictly prohibited.
Security Damage Deposit
A $300 Security Deposit will be charged at the time of your reservation to cover potential damages. This deposit will be fully refunded within 7 days of check-out, provided no damages are found.
Below is a list of potential damages that could result in partial or full forfeiture of the security deposit:
- Structural Damage: Damage to walls, floors, doors, or windows.
- Furniture and Appliance Damage: Breakage or significant damage to furniture, appliances, or electronics.
- Excessive Dirt or Cleaning Costs: Cleaning required beyond normal wear and tear, such as stains on carpets or upholstery.
- Theft or Loss of Property: Missing items or personal property.
- Damage to Bedding or Linens: Stains or damage to bedding, towels, or linens.
- Unauthorized Pets: Damage caused by pets that were not permitted.
- Smoking Damage: Smoke damage in designated non-smoking areas.
- Disruptive Behavior: Significant disturbances or damage resulting from gatherings or parties.
House Rules
We ask everyone in our community to follow these simple rules to be a great guest. Treat your host’s home like your own and adhere to the host’s standard house rules:
- Smoking: Smoking is strictly prohibited.
- Events and Parties: Events, parties, and open flames or candles are not allowed.
- Pets: Guests should not bring pets inside the listing without informing the host.
- Noise: Please keep noise levels minimal after 7 PM to respect the neighbors.
- Litter: Dispose of trash in designated receptacles and be mindful of excessive amounts. Dispose of all cooking oil in the trash.
- Cleanliness: Do not leave the listing in a state requiring excessive or deep cleaning (e.g., moldy dishes, soiled carpets, pet stains). Cleaning fees are intended to cover standard cleaning between reservations (e.g., laundry, vacuuming).
- Damage: If you cause damage beyond normal wear and tear, inform us as soon as possible and work with us to find a reasonable solution. Guests are expected to pay reasonable requests for reimbursement for any damage, missing items, or unexpected cleaning costs they are responsible for.
Respecting Surrounding Communities
During their stay or Experience, guests must respect the surrounding community and its rules.
This includes but is not limited to: designated quiet hours, parking locations and hours, number of cars allowed (4-6 Cars maxmum), and proper disposal of rubbish and debris in designated areas.
Noice Restriction
- Guests should respect designated quiet hours and should not disturb the surrounding community with a disruptive level of noise (loud music, shouting, slamming doors, etc.).
- Please maintain minimal noise levels outside after 7 PM to respect neighbors.
Security Devices
Guests may not disconnect or otherwise obscure any permissible and properly-disclosed security devices.
Commercial film and Photography
Guests should not participate in film or photography that is intended for commercial use or profit, without documented permission from the Host.
How to use Kayaks and Pedal Boat
Two kayaks, one pedal boat at the dock, and one SUP (Stand Up Pedal Paddle Board) in the lobby are available for use free of charge. Life jackets and Paddles can be found in the Red Shed in the backyard to the south.
Please return these items to their original locations after use. Ensure the kayaks are returned to the upper part of the dock, facing downwards to prevent rainwater accumulation. Secure the pedal boat to the dock with a rope to prevent it from being blown away by the wind.
Return all life jackets and paddles to the Red Shed and close the door, but please do not lock it.
Boat Rentals at Nearby Marinas
We provide karyarks, Pedal-boat and Stand Up Pedal for free use. However, you can always to rent a boat or Jet Ski from a nearby marina:
Cooks Bay Marina Boats Rental:
2 minutes drive or 9 minutes walk south
- Address: 1155 Gilford Rd, Innisfil, ON L0L 1R0
- Email: info@cooksbaymarina.com
- Phone: 647-910-BOAT (2628), 705-456-6212
- Toll-free: 844-910-BOAT (2628)
Lake Simcoe Marine Boats Rental:
10 minutes drive north
- Address: 977 Isabella St, Belle Ewart, ON L0L 1C0
- Phone: 705-456-3131
- Email: lakesimcoemarine@lakesimcoemarine.com
- Hours of Operation:
Monday – Friday: 8AM to 5PM
Saturday, Sunday: 8AM to 5PM
Trash Bags and Garbage Bins
- The kitchen garbage bags are in the storage space underneath the kitchen sink.
- Small garbage bags for each room are in the drawers inside or near the respective rooms.
- Place Trash outside in bins located in the northeastern corder outside of the garageroom. If you face the house in backyeard, on your right side.
Trash Pickup
- The city will collect waste by 7 am on Monday.
- If you are checking out on Monday, please place your trash bins on the curb on Sunday night.
- Avoid leaving trash bags outside of bins to prevent animals from opening them.