At CozyCotts Stay, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our vacation rental services, properties, and website.

🔒 1. INFORMATION WE COLLECT
We collect personal information that you provide directly to us, including when you make a reservation, interact with our website, or contact customer support. This may include:

• Contact Information: Name, email address, phone number, postal address

• Payment Information: Credit card details or other payment methods

• Reservation Information: Dates of stay, guest names, and preferences

• Other Information: Any special requests or feedback you provide

📚 2. HOW WE USE YOUR INFORMATION
We use the information we collect to:

• Process your bookings and reservations

• Communicate with you about your reservation, stay, and related services

• Improve our services, website, and guest experience

• Send you marketing communications, if you have opted in

• Comply with legal obligations and resolve disputes

🤝 3. SHARING YOUR INFORMATION
We do not sell or rent your personal information to third parties. We may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who help us run our business, such as payment processors, IT support, and customer service.

• Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or respond to legal claims or government requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

🛡️ 4. DATA SECURITY
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

🔑 5. YOUR RIGHTS AND CHOICES

• Access and Update: You have the right to access, correct, or update your personal information. You can do this by contacting us directly.

• Opt-Out of Marketing Communications: If you no longer wish to receive promotional messages from us, you can opt out by following the instructions in our emails or by contacting us directly.

• Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

🍪 6. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies and other tracking technologies to enhance your experience on our website. These technologies help us analyze website traffic, personalize content, and improve our services. You can control cookie settings through your browser, but disabling cookies may affect your user experience.

👶 7. CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.

🔄 8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date stated at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

📞 9. CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CozyCotts Stay
Email: info@cozycotts.com905-767-6688

By using our services and properties, you consent to the collection and use of your personal information as described in this Privacy Policy.